One more reason to love moo. Great customer service

I’ve loved moo for years, but these last few days I’ve discovered another reason to like them. They have great customer service.

From the first moment I saw the moo MiniCards I was in love. It was an ingenious way to resurrect printing.

MiniCards were . . . →

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Tophost.gr & Papaki.gr: Engagement wins from 2 Greek companies

Customer Service Hero Originally uploaded by lepriveconcierge

And now for something completely different: Two companies that actually helped me online and engaged with me and responded to me via social media.

You know how we all nag ALL THE TIME about companies who don’t get it? It’s difficult . . . →

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Good products are not enough when customer service is bad

Good customer service can help you with loyalty even if your product is slightly worse than that of your rivals. Bad customer service can never do that. Even if you offer the number one product, even if your technology is 10 years ahead, even if your design is fantastic, if your customer service is bad . . . →

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